Plugin conflict
WordPress site broken after an update? Plugin conflict?
One update and suddenly your store shows an error, a blank page or features stop working. We find the conflict and fix it without breaking anything else.
Does this look familiar?
There has been a critical error on this website.
Signs you’ve got this bug
- Your site shows “There has been a critical error on this website.”
- A blank white page, or you can’t get into wp-admin.
- Something stopped working right after you updated a plugin, theme or WordPress.
- Layouts look broken, buttons don’t work or popups won’t close.
- Two plugins do the same job and fight each other (e.g. two caching or two SEO plugins).
Why it happens
Every plugin is written by a different developer and tested on its own, not alongside your exact mix of theme and plugins. When one updates, it can clash with another or need a newer PHP version than your hosting runs.
Abandoned plugins, “nulled” (pirated) plugins, duplicate functionality and theme customisations that override plugin files are the usual suspects.
How we fix it
- Get you back onlineWhere possible we safely switch off the failing plugin first, so customers can shop again.
- Find the real conflictUsing error logs and a safe test copy, not trial and error on your live store.
- Fix or replaceUpdate, patch, reconfigure, or swap the plugin for a better-maintained one.
- Update safely next timeBackups and a sensible update routine, so the next update doesn’t take you down.
Questions
What does “There has been a critical error on this website” mean?
A PHP error stopped WordPress from loading, usually from a plugin, theme or PHP version conflict. The details are in your error log.
Can I just roll back the update?
Sometimes, as a stopgap. But the conflict is still there. We fix the cause, so you can keep updating safely.
Can you build a custom plugin instead?
Yes. When off-the-shelf plugins don’t fit, we build custom WooCommerce plugins for exactly what you need.
Let’s get it sorted
Tell us what’s happening. A screenshot of the error helps. We’ll tell you what’s wrong and how we’ll fix it.